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  1. Home

  2. My Home

    1. Pay My Bill
      1. Pay Online
      2. Autopay
      3. Go Paperless
      4. Understanding Your Bill
      5. Rates & Fees
    2. Applications & Forms
    3. Financial Assistance
      1. WATERway NC
    4. New CFPUA Customers
    5. Your Water Service Area
      1. Reading a Meter (PDF)
      2. Preventing Sewer Backups
      3. Easements (PDF)
      4. Certified Backflow Testers (PDF)
      5. Grinder Pumps
      6. Lead and Home Plumbing
        1. CFPUA and Lead
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  3. My Business

    1. Applications & Forms
    2. Backflow
      1. Backflow Installation-Inspection
      2. Certified Backflow Testers (PDF)
      3. Test & Maintenance (PDF)
    3. Breweries & Restaurants
      1. Grease Interceptor Info
      2. Water Quality
      3. Your Water Service Area
    4. Development & Construction
      1. Backflow Prevention
      2. CFPUA Technical Standards
        1. Design Manual
        2. Material Specification Manual
        3. Standard Drawing Details
        4. Technical Specifications for Construction
      3. Development Process Manual (PDF)
      4. Engineering Plan Review
      5. Master Planning
      6. Rates & Fees
      7. Utility Easements Guide (PDF)
      8. Your Water Service Area
    5. Inspections & Permits
    6. New CFPUA Customers
    7. Property Managers
      1. 3rd Party Bill Notification (SignNow Form)
    8. Vendors
      1. Accounts Payable
      2. Current Bids
      3. Purchasing
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  4. How do I...?

    1. Apply
      1. Applications & Forms
      2. Careers
      3. Permits
    2. Pay
      1. Pay Online
      2. Financial Assistance
      3. Automatic Payment Plans
      4. Donation/CFPUA Assist
      5. WATERway NC
    3. Build/Develop
      1. Demolition
    4. Comment on SDCs
    5. Contact
      1. CFPUA Board
      2. Customer Support
      3. Departments
      4. Other Resources
    6. Learn About
      1. Authority Board
        1. Authority Board Members
      2. Avoid Service Interruption
      3. CFPUA
      4. Conservation
      5. Drinking Water Quality
      6. Easements (PDF)
      7. Emerging Compounds
        1. PFAS Testing Results
      8. Environmental Protection
        1. Backflow
          1. Backflow Installation-Inspection
          2. Certified Backflow Testers (PDF)
          3. Test & Maintenance (PDF)
        2. Grease Interceptor Info
        3. Laboratory
        4. Pretreatment
        5. Preventing Sewer Backups
        6. Minimizing Mercury In The Environment 
      9. Flushing
      10. Operations
        1. Operations & Utility Maintenance
        2. Wastewater Treatment
        3. Water Treatment
      11. Preventing Sewer Backups
      12. Projects of Interest
      13. Working At CFPUA
        1. Benefits
          1. Health Coverage
          2. Leave Programs
          3. Retirement Plans
          4. Supplemental Plans
          5. Flexible Spending Accounts
          6. Vision Coverage
          7. Dental Coverage
          8. Benefit FAQs
          9. Employee Assistance Program
        2. Current Openings
      14. Your Water Service Area
      15. Sweeney Treatment Enhancements Project
        1. Construction Milestones and Timeline
        2. Frequently Asked Questions
        3. History of Sweeney
        4. Latest PFAS Test Results
        5. Legal action against Chemours and DuPont
        6. Common PFAS and Drinking Water Terms
        7. PFPRA and other Ultra-Short-Chain PFAS
      16. Southside Wastewater Treatment Plant Replacement
    7. Read/View
      1. Annual Reports
      2. Board Agendas
      3. Board Meeting Videos
      4. Budget, Rates & Fees
      5. Calendar
      6. Capital Improvement Plan
      7. Consent Decree (PDF)
      8. Financial Reports
      9. Ordinance & Regulations
      10. Water Quality Report
      11. Archives
    8. Report
      1. Fraud & Abuse
      2. Meter Concerns
      3. Water & Sewer Emergencies
    9. Request
      1. Facility Tour
      2. Grease Interceptor Variance Study
      3. Inspection
      4. Outreach
      5. Public Information
      6. Transfer of Responsibility
    10. Start
      1. Alerts & Notifications
      2. Autopay
      3. Paperless Billing
      4. Trash Collection
      5. Water Works: CFPUA's Customer Newsletter
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