CFPUA
Cape Fear Public Utility Authority (CFPUA) began operations in 2008. CFPUA was created to consolidate the formerly separate water and wastewater systems of Wilmington and New Hanover County under one organization. We provide high quality water and wastewater services to 200,000 people in our community each day.
CFPUA is a special unit of local government administered by an 11-member Board appointed by the Wilmington City Council and the New Hanover County Board of Commissioners.
Read CFPUA's Articles of Incorporation here.
Mission Statement
To provide quality water and wastewater services to our community.
Strategic Vision
To achieve excellence in all we do while enhancing our community’s quality of life.
Click here to read CFPUA's Strategic Plan.
Values
CFPUA is committed to the values of Stewardship, Sustainability, Service, and Safety. These values serve as a guide for ethical decisions, provide a gauge for measuring success, and define our responsibility to the community. They guide our organization in the following ways:
Stewardship: Managing our organizational, community, and environmental resources responsibly.
Sustainability: Making decisions today to meet the needs of current and future generations.
Service: Providing professional, timely services while contributing to the welfare of our community.
Safety: Making the safety of our staff and the community our highest priority.
As a WRN (Weather Ready Nation) Ambassador, CFPUA helps make the nation more ready, responsive, and resilient against extreme environmental hazards. We are committed to working with the National Weather Service (NWS) and other Ambassadors to strengthen national resilience against extreme weather. The effort is a force-multiplier for NWS; sharing messages with with our Ambassadors reaches many times more people than the NWS can alone, including vulnerable populations in their communities