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The original item was published from 9/20/2018 12:19:56 PM to 9/20/2018 12:20:24 PM.

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Posted on: September 20, 2018

[ARCHIVED] CFPUA’s Extended Waiver and What that Means for Electronic Payments

As a reminder, CFPUA has extended our waiver of all disconnections and late fees. The grace period, which began on September 11, will now run until further notice.

If you previously signed up for automated draft services or automatic payments, these drafts will continue to occur on the date indicated on your bill. If you need to cancel the electronic payments, please call Customer Service at (910) 332-6550. It takes a couple of days for the cancellation request to be established between CFPUA and your bank.

We hope our customers are safe and wish to thank them for their consideration and patience as our staff continues to work through the aftermath of Hurricane Florence.

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