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The original item was published from 9/14/2018 12:34:17 PM to 9/14/2018 12:40:14 PM.

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Posted on: September 14, 2018

[ARCHIVED] Need to Report Water Quality Concerns? Call the Emergency Number at 910-332-6565.


We have received questions regarding water quality during the storm. If you are experiencing outages and/or low flow, please report it to our emergency call center at 910-332-6565. 

Our emergency hotline is available day or night for emergencies such as outages, major leaks, sewer spills, alarms at pump stations, or any situation relating to water and sewer that endangers life, public health or property. (Please note: This line is not for billing issues or for service being turned off.)

If you do not get an operator, please leave a message. As soon as it is safe, crews will assess and prioritize reports.

Thanks and be safe. 

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