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The original item was published from 7/29/2014 1:01:22 PM to 7/30/2014 9:39:28 AM.

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Posted on: July 29, 2014


CFPUA crews conducting multiple water repairs. Outage from 9:00am to approximately 4:00pm;
Precautionary Boil Water Advisory follows outage

Outage and PBWA to cover: 800 through 1100 blocks of Castle and Queen Streets;
600 and 700 blocks of South 9th, 10th, 11th, and 12th Streets; and the 800 block of South 10th Street


CONTACT: Mike McGill
(910) 332-6704
After Hours: (910) 622-8472

WILMINGTON, NC, July 25, 2014: On Tuesday, July 29th, the Cape Fear Public Utility Authority (CFPUA) will conduct a planned service outage and will issue a precautionary boil water advisory (PBWA) for a portion of the City of Wilmington. CFPUA will be conducting multiple water-related repair work, requiring a water service outage for the addresses listed above between from 9 a.m. to approximately 4 p.m. Tuesday. A map of the affected area is attached.

A precautionary boil water advisory will be issued after the outage is over because periods of low or no pressure increase the potential for the introduction of bacteria into the water system. CFPUA customers in the above described area will be asked to boil their water for one minute then allow it to cool prior to consumption or utilize another water source such as bottled water. Consumption includes drinking, brushing teeth, making ice, food preparation, fruit and vegetable washing and the preparation of baby formula. Customers do NOT need to boil water prior to using it for showering or bathing.

CFPUA staff is asking the media for assistance in getting out the word because of the number of addresses affected. CFPUA will also use the New Hanover County Emergency Notification System. Customers may also call into CFPUA’s new Precautionary Boil Water Advisory Information Line at (910) 332-6500 for details. The Precautionary Boil Water Advisory shall be in effect until water quality testing has occurred and service has returned to normal, typically within 24 hours. The lifting of the advisory will occur in one or more of the following ways: hand-delivered announcement, a post on, a recorded phone message at 332-6500, a phone notification from New Hanover County’s emergency alert system and/or a press release to area media outlets.

A precautionary boil water advisory is a public health announcement. When issued, the public should assume there is an elevated risk of their water being unsafe to drink. Advisories can be issued after: incidents that compromise the distribution system (ex. water main break); failure of/substantial interruption in water treatment processes that result in increased turbidity levels or particle counts; mechanical or equipment failure; violations of the total coliform rule or the turbidity standard of the surface water treatment rule; or a natural disaster.

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Cape Fear Public Utility Authority (CFPUA) was formed by the City of Wilmington and New Hanover County to combine their water and sewer operations. It began operations on July 1, 2008. Today, the Authority serves more than 67,000 water customer accounts and more than 65,000 wastewater customer accounts. It oversees more than 1,000 miles of water distribution mains and nearly 1,000 miles of sewer mains. For more information, visit or contact CFPUA’s Communications staff at

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