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The original item was published from 4/4/2014 3:01:00 PM to 4/5/2014 10:55:06 AM.

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Posted on: March 31, 2014



CONTACT: Mike McGill
(910) 332-6704
After Hours: (910) 622-8472

WILMINGTON, NC, March 31, 2014: This Friday, April 4, 2014, at 12 noon, the Cape Fear Public Utility Authority (CFPUA) will conduct a planned service outage and will issue a precautionary boil water advisory (PBWA) for residences and businesses in a portion of the Northside area of Wilmington. CFPUA will be replacing three valves in the area, requiring a water service outage for the addresses listed above between 12 noon and early Friday evening. Traffic will be shifted in the area but road closures, and resulting detours, are not expected. A map of the affected area is attached. (This is the same project that was originally slated for March 21st but postponed due to specific concerns over potential economic impact.)

This precautionary boil water advisory is being issued with the outage because periods of low or no pressure increase the potential for the introduction of bacteria into the water system. CFPUA customers in the above described area should boil their water for one minute then allow it to cool prior to consumption or utilize another water source such as bottled water. Consumption includes drinking, brushing teeth, making ice, food preparation, fruit and vegetable washing and the preparation of baby formula. Customers do NOT need to boil water prior to using it for showering or bathing.

CFPUA staff is asking the media for assistance in getting out the word because of the number of addresses affected. Customers can also call into CFPUA’s new Precautionary Boil Water Advisory Information Line at (910) 332-6500 for details.
The Precautionary Boil Water Advisory shall be in effect until water quality testing has occurred and service has returned to normal, typically within 24 hours. The lifting of the advisory will occur in one or more of the following ways: hand-delivered announcement, a post on, a recorded phone message at 332-6500, a phone notification from New Hanover County’s emergency alert system and/or a press release to area media outlets.

A precautionary boil water advisory is a public health announcement. When issued, the public should assume there is an elevated risk of their water being unsafe to drink. Advisories can be issued after: incidents that compromise the distribution system (ex. water main break); failure of/substantial interruption in water treatment processes that result in increased turbidity levels or particle counts; mechanical or equipment failure; violations of the total coliform rule or the turbidity standard of the surface water treatment rule; or a natural disaster.

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Cape Fear Public Utility Authority (CFPUA) was formed by the City of Wilmington and New Hanover County to combine their water and sewer operations. It began operations on July 1, 2008. Today, the Authority serves more than 67,000 water customer accounts and more than 65,000 wastewater customer accounts. It oversees more than 1,000 miles of water distribution mains and nearly 1,000 miles of sewer mains. For more information, visit or contact CFPUA’s Communications staff at

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