UPDATED 2/27/2014 11:30 AM
FOR IMMEDIATE RELEASE
CONTACT: Mike McGill
(910) 332-6704
After Hours: (910) 622-8472
Mike.McGill@cfpua.org
communications@cfpua.org
WILMINGTON, NC, February 27: As a result of a planned service outage, at 9 a.m. today, the Cape Fear Public Utility Authority (CFPUA) has issued a precautionary boil water advisory (PBWA) for several customers living in the Country Haven area of Ogden. CFPUA crews will be repairing a broken valve in the area between 9 a.m. and 3 p.m. today, requiring both a water service outage and a PBWA for the addresses listed above.
This boil water advisory is being issued as a precaution because periods of low or no pressure that occur during some repairs increase the potential for the introduction of bacteria into the water system. CFPUA customers in the above described area should boil their water for one minute then allow it to cool prior to consumption or utilize another water source such as bottled water. Consumption includes drinking, brushing teeth, making ice, food preparation, fruit and vegetable washing and the preparation of baby formula. Customers do NOT need to boil water prior to using it for showering or bathing.
Because of the size of the area affected, CFPUA will utilize the New Hanover County Emergency Notification System. This notice is being posted on the Web and customers can also call into CFPUA’s new Precautionary Boil Water Advisory Information Line at (910) 332-6500 for details. We also ask the media for their assistance in getting the word out about this advisory.
The Boil Water Advisory shall be in effect until water quality testing has occurred and service has returned to normal, typically within 24 hours. The lifting of the advisory will occur in one or more of the following ways: hand-delivered announcement, a post on www.cfpua.org, a recorded phone message at 332-6500, a phone notification from New Hanover County’s emergency alert system and/or a press release to area media outlets.
A precautionary boil water advisory is a public health announcement. When issued, the public should assume there is an elevated risk of their water being unsafe to drink. Advisories can be issued after: incidents that compromise the distribution system (ex. water main break); failure of/substantial interruption in water treatment processes that result in increased turbidity levels or particle counts; mechanical or equipment failure; violations of the total coliform rule or the turbidity standard of the surface water treatment rule; or a natural disaster. www.cdc.gov/healthywater/drinking.
# # #
Cape Fear Public Utility Authority (CFPUA) was formed by the City of Wilmington and New Hanover County to combine their water and sewer operations. It began operations on July 1, 2008. Today, the Authority serves more than 67,000 water customer accounts and more than 65,000 wastewater customer accounts. It oversees more than 1,000 miles of water distribution mains and nearly 1,000 miles of sewer mains. For more information, visit www.cfpua.org or contact CFPUA’s Communications staff at communications@cfpua.org.
FOR IMMEDIATE RELEASE 2/26/2014
CONTACT: Mike McGill
(910) 332-6704
After Hours: (910) 622-8472
Mike.McGill@cfpua.org
communications@cfpua.org
WILMINGTON, NC, February 26: As a result of a planned service outage on Thursday, February 27th, at 9 a.m., the Cape Fear Public Utility Authority (CFPUA) will issue a precautionary boil water advisory (PBWA) for several customers living in the Country Haven area of Ogden. CFPUA crews will be repairing a broken valve in the area between 9 a.m. and 3 p.m. Thursday, requiring both a water service outage and a PBWA for the addresses listed above.
This boil water advisory is being issued as a precaution because periods of low or no pressure that occur during some repairs increase the potential for the introduction of bacteria into the water system. CFPUA customers in the above described area should boil their water for one minute then allow it to cool prior to consumption or utilize another water source such as bottled water. Consumption includes drinking, brushing teeth, making ice, food preparation, fruit and vegetable washing and the preparation of baby formula. Customers do NOT need to boil water prior to using it for showering or bathing.
Because of the size of the area affected, CFPUA will utilize the New Hanover County Emergency Notification System. This notice is being posted on the Web and customers can also call into CFPUA’s new Precautionary Boil Water Advisory Information Line at (910) 332-6500 for details. We also ask the media for their assistance in getting the word out about this advisory.
The Boil Water Advisory shall be in effect until water quality testing has occurred and service has returned to normal, typically within 24 hours. The lifting of the advisory will occur in one or more of the following ways: hand-delivered announcement, a post on www.cfpua.org, a recorded phone message at 332-6500, a phone notification from New Hanover County’s emergency alert system and/or a press release to area media outlets.
A precautionary boil water advisory is a public health announcement. When issued, the public should assume there is an elevated risk of their water being unsafe to drink. Advisories can be issued after: incidents that compromise the distribution system (ex. water main break); failure of/substantial interruption in water treatment processes that result in increased turbidity levels or particle counts; mechanical or equipment failure; violations of the total coliform rule or the turbidity standard of the surface water treatment rule; or a natural disaster. www.cdc.gov/healthywater/drinking.
# # #
Cape Fear Public Utility Authority (CFPUA) was formed by the City of Wilmington and New Hanover County to combine their water and sewer operations. It began operations on July 1, 2008. Today, the Authority serves more than 67,000 water customer accounts and more than 65,000 wastewater customer accounts. It oversees more than 1,000 miles of water distribution mains and nearly 1,000 miles of sewer mains. For more information, visit www.cfpua.org or contact CFPUA’s Communications staff at communications@cfpua.org.