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The original item was published from 1/3/2022 9:54:12 AM to 2/18/2022 12:00:06 AM.

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Posted on: January 3, 2022

[ARCHIVED] CFPUA Customer Service’s in-person Thursday hours temporarily limited


Starting on Thursday, January 6, hours for in-person services and live phone calls with CFPUA Customer Service Representatives will be temporarily changed to 9 a.m. to 5 p.m. on Thursdays only.

Customer Service will continue to offer full services and regular hours, 8 a.m. to 5 p.m. Monday through Wednesday and on Fridays.  

Customers may still manage their accounts through the Interactive Voice-Response phone system at 910-332-6550, and online at

This temporary shift in hours will allow time for staff training in anticipation of a number of upcoming initiatives.

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