News Center Home
The original item was published from 1/28/2021 3:01:00 PM to 1/28/2021 3:03:06 PM.

News Center


Posted on: January 25, 2021

[ARCHIVED] UPDATE: Downtown CFPUA customer service center to reopen Friday


CFPUA's customer service center at 305 Chestnut St. will reopen for limited in-person business Friday, January 29. The lobby will be open from 9 a.m. to 4 p.m.

The customer service center at 235 Government Center Drive will remain closed Friday. The self-service kiosk in the lobby at 235 Government Center Drive remains available for customer use. 

Customers may also reach CFPUA by phone at 910-332-6550 and online at To sign up to manage your CFPUA account and pay bills online, visit

CFPUA currently has several Customer Service staff on leave, partly because of actual or potential coronavirus (COVID-19) exposure.

Please visit for updates on when in-person service will resume at CFPUA's customer service centers.

Facebook Twitter Email