CFPUA's customer service center at 305 Chestnut St. will reopen for limited in-person business Friday, January 29. The lobby will be open from 9 a.m. to 4 p.m.
The customer service center at 235 Government Center Drive will remain closed Friday. The self-service kiosk in the lobby at 235 Government Center Drive remains available for customer use.
Customers may also reach CFPUA by phone at 910-332-6550 and online at CFPUA.org. To sign up to manage your CFPUA account and pay bills online, visit CFPUA.org/Online.
CFPUA currently has several Customer Service staff on leave, partly because of actual or potential coronavirus (COVID-19) exposure.
Please visit CFPUA.org for updates on when in-person service will resume at CFPUA's customer service centers.