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The original item was published from 12/29/2020 12:56:06 PM to 1/5/2021 12:00:04 AM.

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Posted on: December 30, 2020

[ARCHIVED] CFPUA closed New Year’s Day


CFPUA’s offices will be closed for business Friday, January 1, for the New Year’s Day holiday.

Customer Service centers at 235 Government Center Drive and 305 Chestnut St. will reopen Monday, January 4, at 8 a.m. for business by phone and 9 a.m. for walk-in customers.

Customers may manage their accounts using the Interactive Voice-Response system by calling 910-332-6550 or online via the Customer Self-Service portal at

To report a water or sewer emergency during the holiday, call CFPUA’s emergency hotline at (910) 332-6565.

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