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The original item was published from 1/10/2020 10:10:05 AM to 1/10/2020 10:41:46 AM.

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Posted on: January 10, 2020

[ARCHIVED] Water service restored for customers affected by Ogden-area water main break

Running faucet

A water main break Friday morning near the intersection of Military Cutoff Road and Market Street temporarily caused periods of low water pressure for some CFPUA customers in the Ogden area.

At approximately 8 a.m., a contractor working for the N.C. Department of Transportation (NCDOT) struck and broke an 8-inch water main. CFPUA crews were able to install a bypass before 10 a.m. to return water service to the area.

Staff are working to determine the extent of the break and expect to issue a precautionary boil water advisory Friday morning for affected customers. CFPUA will provide additional information on the advisory once it is issued. 

Periods of low or no pressure in the water distribution system increase the potential for back siphonage and introduction of bacteria into the water system.

When under a boil water advisory, customers are asked to boil their water for one minute, then allow it to cool prior to consumption. They also may use another water source such as bottled water.

Consumption includes drinking, brushing teeth, making ice, food preparation, fruit and vegetable washing, pet consumption, and the preparation of baby formula. Customers do NOT need to boil water prior to using it for showering or bathing.

Before a boil water advisory is lifted, CFPUA lab staff test the water to ensure it is safe to drink.

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