Starting Tuesday, January 2, CFPUA customers will again be able to conduct in-person business at CFPUA’s administrative building at 235 Government Center Drive.
CFPUA’s Customer Service lobby at 235 Government Center Drive will be open 8 a.m. to 5 p.m., Mondays through Fridays. The Customer Service lobby will be temporarily located on the second floor while renovations are completed at the building.
Since August, Customer Service has been temporarily operating out of New Hanover County Government Center, following plumbing damage to CFPUA’s administrative building.
CFPUA’s downtown lobby at 305 Chestnut Street remains open for in-person visits during regular business hours.
Customers may also manage their CFPUA accounts by calling 910-332-6550 and using the Interactive Voice-Response system or online at CFPUA.org/Online.