CFPUA’s Interactive-Voice Response (IVR) phone system is back online Monday, October 10. Customers are once again able to make payments using the IVR.
ORIGINAL MESSAGE:
CFPUA’s Interactive-Voice Response (IVR) phone system is experiencing technical issues Monday, October 10.
Customers may be unable to complete payments using the IVR system at this time. CFPUA’s Information Technology staff is working to fix the issue as quickly as possible.
Customers can still reach a CFPUA Customer Service Advocate by calling 910-332-6550, or manage their accounts online at www.CFPUA.org/Online.