CFPUA is reminding customers who need financial assistance with past-due water and sewer bills to apply for the CFPUA COVID Relief Program by the December 31, 2021, deadline.
The application for financial assistance can be completed at CFPUA.org/Relief. Customers unable to apply online may call the Good Shepherd Center, which is administering the program, at 910-763-4424.
The CFPUA COVID Relief Program provides financial aid to pay for residential CFPUA bill charges incurred after January 27, 2020, and through October 15, 2021, that are delinquent as a result of the COVID-19 pandemic. The program is being funded by allocations from New Hanover County and the City of Wilmington, each of which designated $500,000 from funds they received through the American Rescue Plan Act of 2021, which is being administered by the U.S. Department of the Treasury.
To qualify for the program, customers’ household income must be at or below 80 percent of the Area Household Income for New Hanover County. The table below outlines income limits for eligibility based on household size:
People in Household | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
Income Limit | $44,000 | $50,520 | $56,550 | $62,800 | $67,850 | $72,850 | $77,900 | $82,900 |
The CFPUA COVID Relief Program is one of several programs offering financial assistance for CFPUA customers. For information on other financial assistance programs, visit CFPUA.org/Assist.