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Customer Service

  1. Customer Service Contact Form

  2. Please note:

    It is not necessary to email us separately once you have submitted this form. Please call us at (910) 332-6550 or visit one of our locations if: Your request is urgent, you need a resolution within 2 business days, or if your water service has been interrupted. Questions regarding trash and/or storm water should be directed to the City of Wilmington, links below:

  3. How may we help you?*

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