Posted on: May 8, 2017

CFPUA Issues 2016 Water Quality Report


CFPUA Issues 2016 Water Quality Report

Drinking water throughout our 1,000-plus mile system once again meets or exceeds state and federal standards

CONTACT: Lindsey Hallock, Executive Administrator

 (910) 332-6625

WILMINGTON, NC (May 5, 2017): Cape Fear Public Utility Authority (CFPUA) is pleased to announce the release of its Water Quality Report for the 2016 calendar year. The report, which is mandated by an amendment to the Safe Drinking Water Act, provides important details about the quality of the drinking water we provide to the communities we serve. Inside, readers will find that, once again, drinking water met or exceeded the standards for safety and quality as set by the U.S. Environmental Protection Agency (U.S. EPA).

“Water is life’s most precious resource and vital to a community’s overall of life,” said Jim Flechtner, CFPUA Executive Director. “We hope the results found in this report demonstrate to the nearly 200,000 people we serve just how diligent we are in fulfilling our responsibility to provide safe, reliable drinking water to all.”

This year’s report can be found by going directly to and is also listed under our Quick Links on the right side of our Home page.

In addition to the test results, CFPUA’s 2016 Water Quality Report details its water sources and treatment processes, and updates customers on additional actions taken to protect the community’s drinking water. CFPUA’s staff of highly trained, state-certified water treatment operators and teams of skilled maintenance technicians work around the clock to insure safe, high quality, reliable drinking water.

CFPUA processes and distributes treated drinking water within New Hanover County through three different water systems. The largest system distributes water within the City of Wilmington, parts of the Ogden area, parts of Monkey Junction, King’s Grant and Wrightsboro. Water is provided to the largest system by the Sweeney Water Treatment Plant, whose source water is drawn from the Cape Fear River.

The next largest system distributes water to portions of the northern part of New Hanover County including Murrayville, parts of Castle Hayne, Porters Neck and parts of the Ogden Area. A smaller system distributes drinking water in the Monterey Heights, Woodlake, Laurel Ridge/S. Myrtle Grove, Lord’s Creek and Veteran’s Park areas. The source for these systems is groundwater drawn from local aquifers.

Paper copies of the report are also available and are located at various locations around town and will be mailed upon request:

• CFPUA (Customer Service) – 235 Government Center Drive

• NHC Government Complex (Information Desk) – 230 Government Center Drive

• Wilmington City Hall – 102 N. Third Street

• Wilmington Housing Authority – 1524 S. 15th Street

• New Hanover County Libraries (Downtown/Myrtle Grove/Northeast Regional – Military Cutoff)

To receive a paper copy by mail, contact Lindsey Hallock, Executive Administrator, at (910) 332-6625 or via email at

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Cape Fear Public Utility Authority (CFPUA) was formed by the City of Wilmington and New Hanover County to combine their water and sewer operations. It began operations on July 1, 2008. Today, the Authority serves more than 67,000 water customer accounts and more than 65,000 wastewater customer accounts. It oversees more than 1,000 miles of water distribution mains and nearly 1,000 miles of sewer mains. For more information, visit

Read 2016 Water Quality Report
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